Privacy Policy

This Privacy Notice for Solved IT Services (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at Solved IT Services or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including sales, marketing, customer support, or events

If you have questions or concerns about this Privacy Notice or your privacy rights, please contact us through our website.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice.

What personal information do we process?

We may process personal information depending on how you interact with Solved IT Services, the Services you use, and the choices you make.

Do we process sensitive personal information?

No. We do not process sensitive personal information.

Do we receive information from third parties?

Yes. We may receive information from public databases, marketing partners, social media platforms, and other external sources.

How do we process your information?

We process information to:

Provide and improve our Services
Process transactions
Communicate with customers
Maintain security and fraud prevention
Comply with legal obligations
Conduct marketing activities with consent

How do we protect your information?

We implement organizational and technical safeguards to protect your personal data. However, no system can guarantee complete security.

Your Privacy Rights

Depending on your location, you may have legal rights regarding access, correction, deletion, or restriction of your personal information.

What Information Do We Collect?
How Do We Process Your Information?
When and With Whom Do We Share Your Personal Information?
How Do We Handle Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
California Privacy Rights
Updates to This Privacy Notice
Contact Information
Reviewing, Updating, or Deleting Your Information

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information you voluntarily provide when you:

Register on our website
Request information
Purchase services
Contact customer support
Participate in promotions or surveys

Information We May Collect

Full name
Phone number
Email address
Billing address
Mailing address
Company information
Payment details

All information you provide must be accurate and up to date.

Payment Data

We may collect payment information necessary to complete transactions. Payment processing may be handled securely through third-party payment providers.

We do not store complete payment card information on our servers.

Social Media Login Data

If you choose to register or log in using social media accounts (such as Facebook, Google, or X/Twitter), we may receive certain profile information associated with those accounts.

Automatically Collected Information

When you access our Services, we may automatically collect certain technical information including:

IP address
Browser type
Device type
Operating system
Referring URLs
Usage activity
Device identifiers
Geographic location data

This information helps us improve security, analytics, and user experience.

Information From Other Sources

We may obtain information from:

Public databases
Marketing partners
Affiliate partners
Social media platforms
Analytics providers

This information may include contact details, profile information, and advertising-related data.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for purposes including:

Managing user accounts
Delivering products and services
Processing orders and payments
Responding to customer inquiries
Improving website functionality
Preventing fraud and security threats
Sending updates and marketing communications
Analyzing usage trends

We only process personal information where legally permitted.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information with trusted third parties including:

Payment processors
Hosting providers
Analytics providers
Marketing platforms
Customer support providers
Affiliate or advertising partners

We may also share information during:

Business transfers
Mergers or acquisitions
Legal compliance requests

We do not sell personal information to third parties.

4. HOW DO WE HANDLE SOCIAL LOGINS?

If you use social login services, we may receive profile information such as:

Name
Email address
Profile photo
Public account information

The information received depends on your social platform privacy settings.

We recommend reviewing the privacy policies of those social media providers.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary for:

Business operations
Legal compliance
Tax and accounting requirements
Fraud prevention
Contract enforcement

When information is no longer needed, it is securely deleted or anonymized.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable technical and organizational safeguards to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure. Use of our Services is at your own risk.

7. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from minors. If such data is identified, we will promptly remove it.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on applicable law, you may have the right to:

Access your data
Correct inaccurate information
Request deletion
Restrict processing
Withdraw consent
Opt out of marketing communications

You may contact us through our website to exercise your privacy rights.

Marketing Opt-Out

You may unsubscribe from promotional emails at any time by:

Clicking the unsubscribe link
Replying STOP to SMS messages
Contacting our support team

Service-related communications may still be sent when necessary.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers include “Do-Not-Track” (DNT) settings.

Currently, there is no universal standard for recognizing DNT signals, and our Services may not respond to them at this time.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under applicable privacy laws, including the right to:

Request access to collected personal information
Request deletion of personal data
Know how personal data is used
Request disclosure of third-party sharing
Request non-discrimination for exercising privacy rights

We will comply with valid privacy requests according to applicable law.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice periodically to remain compliant with legal and operational requirements.

Updated versions become effective immediately upon posting.

We encourage users to review this page regularly.

12. HOW CAN YOU CONTACT US?

If you have questions about this Privacy Notice or your personal information, please contact us through:

Solved IT Services

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

Depending on your location and applicable laws, you may request to:

Review your personal information
Update inaccurate information
Delete your data
Restrict certain processing activities

Requests can be submitted through our website contact form.

This Privacy Policy was adapted and customized for Solved IT Services.